Sally Lawler Kennedy
I am passionate about human-centered design, crafting delightful customer experiences, and leveraging technology and data to drive innovation.
Focus on bringing together the problem and human experience together with technology.
There are many great ideas, but only a few make it to innovations. Make Innovations Real is about turning ideas into innovations that create better CX. Design at Business focuses on how to make innovation real.
Contributing to establishing and then building the Design at Business Association.
"Moving the innovation and human centered design closer to a discipline the same way marketing and sales is a discipline."
"I've helped accelerate many early maturity product teams think and put into practice human centered design ideals."
"Change is hard and uncomfortable but if you dislike it then you'll dislike being irrelevant even more to roughly" quote Eric Shinseki
"Design at Business will grow proportional to the sunlight and water we give it. I commit to giving it at least 2 hours a week to advance our Secretarial goals."
Public sector innovation
I have a background in facilitation, process tools and methods in addition to HCD.
I thrive when I have a network of peers and friends who care about the same work.
We need to develop with the community.
I am passionate about designing learning experiences and spearheading and amplifying communities of practices. DatB provides the environment for doing just that and learning from others on how they lead those efforts.